Shipping policy

Delivery Instructions
Shipping Policy
At Victoreal Crown Collection, every unit is carefully curated and customized to ensure luxury quality. Please review the shipping information below before placing your order.
Processing & Pre-Order Time
    •    Pre-order wigs ship within 10–25 business days.
This timeframe allows for customization, quality checks, and secure packaging.
Shipping Time
    •    After processing, shipping typically takes 3–7 business days depending on your location and carrier.
    •    Tracking information will be emailed once your order has shipped.

Delivery Requirements
To ensure safe and successful delivery:
    •    Please provide a complete and accurate shipping address at checkout.
    •    Make sure your phone number and email are correct in case the carrier needs to contact you.
    •    If possible, ship to an address where someone can receive the package.

Signature & Lost Packages
    •    Victoreal Crown Collection is not responsible for lost, stolen, or delayed packages once shipped.
    •    We highly recommend selecting signature confirmation at checkout for high-value orders.

Incorrect Address Policy
    •    Orders returned due to incorrect or incomplete addresses will require a reshipping fee.
    •    Please double-check your shipping details before completing your purchase.

International Shipping
    •    International customers are responsible for customs fees, duties, and taxes imposed by their country.
    •    Delivery times may vary depending on customs processing.

Questions About Your Order?
If you have any questions regarding your delivery, please contact us at:
📧 Kristyunaarmstrong10@icould.com
We appreciate your patience as we deliver luxury, quality, and confidence—one crown at a time