Shipping Policy

At Victoréal Crown Collection, every unit is carefully curated and customized to ensure luxury quality. Please review the shipping information below before placing your order.

Processing & Pre-Order Time

• Pre-order wigs ship within 10–25 business days.
This timeframe allows for customization, quality checks, and secure packaging.

Shipping Time

• After processing, shipping typically takes 3–7 business days depending on your location and carrier.

• Tracking information will be emailed once your order has shipped.

Delivery Requirements

To ensure safe and successful delivery:

• Please provide a complete and accurate shipping address at checkout.

• Make sure your phone number and email are correct in case the carrier needs to contact you.

• If possible, ship to an address where someone can receive the package.

Signature & Lost Packages

• Victoreal Crown Collection is not responsible for lost, stolen, or delayed packages once shipped.

• We highly recommend selecting signature confirmation at checkout for high-value orders.

Incorrect Address Policy

• Orders returned due to incorrect or incomplete addresses will require a reshipping fee.

• Please double-check your shipping details before completing your purchase.

International Shipping

• International customers are responsible for customs fees, duties, and taxes imposed by their country.

• Delivery times may vary depending on customs processing.

Questions About Your Order?

If you have any questions regarding your delivery, please contact us at:
📧 Kristyunaarmstrong10@gmail.com

We appreciate your patience as we deliver luxury, quality, and confidence, one crown at a time.